Privacy Policy

Last updated: August 3, 2025

Cuppa Bot Privacy Policy

  • Your privacy matters to Cuppa Bot. We are committed to protecting your personal information. This policy outlines how we collect, use, and share your data when you visit cuppabot.com.

1. Information We Collect

  • Directly from you:
  • Contact details: Name, email address, when you register, contact support, or interact with us.
  • Account information: Username, password, and other data for service access.
  • Communications: Content of messages, feedback, and support requests.
  • Automatically when you visit:
  • Usage data: IP address, browser type, device type, operating system, referring URLs, pages viewed, time spent.
  • Interaction data: Clicks, scrolls, and features used on our website.
  • From cookies and similar technologies:
  • Small data files stored on your device to recognize your browser and remember your preferences. (More details below).

2. How We Use Your Information

  • To provide and maintain services:
  • Deliver Cuppa Bot features and functionalities.
  • Process transactions and manage your account.
  • Offer customer support and respond to inquiries.
  • To improve and personalize your experience:
  • Understand website usage to enhance design and features.
  • Customize content and user interface.
  • To communicate with you:
  • Send service updates, security alerts, and administrative messages.
  • Distribute marketing communications (with your consent, where applicable).
  • For security and legal purposes:
  • Detect and prevent fraud, abuse, and other malicious activities.
  • Comply with legal obligations and enforce our terms.

3. Cookies and Tracking Technologies

  • What they are: Small text files placed on your device by your browser when you visit websites.
  • Our use of cookies:
  • Essential cookies: Necessary for the website to function (e.g., user authentication, shopping cart).
  • Analytics cookies: Help us analyze website traffic and performance (e.g., Google Analytics).
  • Preference cookies: Remember your settings and preferences for future visits.
  • Marketing cookies: Used to deliver relevant advertisements based on your interests.
  • Your choices:
  • You can configure your browser to reject all or some cookies.
  • Disabling cookies may impact the functionality and your experience on cuppabot.com.

4. Sharing Your Information

  • With service providers:
  • Third-party companies that assist us in operating our website and services (e.g., hosting, analytics, payment processing). They are contractually bound to confidentiality.
  • For legal reasons:
  • When required by law or in response to valid legal requests (e.g., court orders, subpoenas).
  • In business transfers:
  • If Cuppa Bot is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
  • With your consent:
  • We may share your information for other purposes with your explicit permission.

5. Third-Party Services

  • Our website may integrate with or contain links to third-party services.
  • Examples include:
  • Google Analytics (for website performance insights).
  • Payment processors like Stripe or PayPal (for transaction handling, if applicable).
  • These third parties have their own privacy policies. We encourage you to review them.

6. Your Privacy Rights

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Ask us to correct inaccurate or incomplete information.
  • Deletion: Request that we delete your personal data (subject to legal exceptions).
  • Objection/Restriction: Object to or request restriction of our data processing.
  • Data Portability: Request your data in a structured, commonly used, machine-readable format.
  • Withdraw Consent: Withdraw any consent you've previously given.
  • To exercise these rights, please contact us at [email protected].

7. Data Security

  • We implement reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
  • However, no method of transmission over the internet or electronic storage is 100% secure.

8. Children's Privacy

  • Our services are not intended for individuals under the age of 13.
  • We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

  • We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
  • We will notify you of any significant changes by posting the new policy on this page.
  • Your continued use of cuppabot.com after changes signifies your acceptance.

10. Contact Us